Service Engineer (m/f)
Data2012.12.28
Anunciante
Randstad Technologies
Detalhes
Contacto
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Descrição:
Our Client is a Multinational Company, that in Portugal constitutes one of the major players in Telecom sector, working with global and internationals projects that are looking for a Service Engineer (M/F). This function will be integrated in Network Operations & Support Department
for Radio Access Network 2nd Level support activities, for the Network Elements in scope, achieve high level of Network Availability and Quality of Service for Access Network (GSM,UMTS, LTE). The main responsibilities are:
Assure Incident management, analysis troubleshoot and fault finding;
Assure Problem management and escalations to equipment vendor;
Assure interface with other teams, in case of incidents, network change management, and other areas related with Network Operations and Support;
Assure all actions and escalations necessary, internal or external, in order to achieve service restoration, in case of faults;
Participate in activities of testing and implementation of new software versions, for the network elements in scope;
Perform acceptance tests for and integration/configuration of new network elements;
Perform statistics configuration and performance management, and indicators trend analysis;
Take corrective measures, based on performance analysis, and propose changes (capacity, configuration, etc.);
Assure all preventive activities, in order to maintain the best network performance;
Assists 1st Level team, in terms of training, know how transfer, for new nodes, services, and technologies.

Oferecemos
Excellent opportunity to entry into an attractive technology project in a prestigious multinacional company

Procuramos

University degree in Telecommunication or related fields and compatible professional experience;
Experience and ability to work within an international team;
Ability to accomplish goals;
3 years’ Experience in RAN operation & maintenance activities;
Technical preparation and language knowledge (written and spoken) in English;
Knowledge of GSM, UMTS, LTE, Radio Equipment’s ( NSN, Ericsson, Huawei, Alcatel Lucent) RBS, BSC, RNC, Packet network, transmission, IP;
Knowledge of ITIL Incident Management;
Knowledge of signalling protocols.

Contatos
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