Descrição:
Curriculum de: Alessia Gemelli
Empregos pretendidos
Strong Interest in Tourism and Travel, Customer Service and Support, Sales, Business and Finance.
Experiência profissional
• May 08 - Nowadays
•EmployerRYANAIR Airline, Corporate Head Office, Dublin Airport, Ireland.
• CategoryAirline - Transport
• Job TypeCabin Service Supervisor. – Dublin, Ireland (2011) and Barcelona, Spain (2011/Nowadays)
• Duties and Responsibilities: Acquired knowledge about security and safety on board procedures on Boeing 737/800, first aid, sales on board, customer care orientation.
• Oct/07 - Nov/07
• EmployerTOUR AMERICA, 62/63 Middle Abbey St. Dublin, Ireland.
• CategoryTour Operator - Tourism
• Job TypeInternship
• Duties and Responsibilities: Contacting suppliers via email or phone, statistic resumes, acquired knowledge about improving sales strategies, in the company’s Product Department .
• Sep/2005 - Sep/2007
• Employer MOVIMENTO TOUR Srl, Villafranca Tirrena (ME), Italy.
• CategoryTravel Agency - Tourism
• Job TypeTravel Agent
• Duties and Responsibilities: Booking and issuing of air, rail and sea transport companies tickets, hotel booking, car rental, holidays sales and partial management of company’s accounting.
Educação e formação
• Oct/07 English Language Course
• Language Institute:Centre of English Studies, Dublin, Ireland.
• Main subjects studied: Grammar and Structure, Lexical development, Communication Skills, Language Awareness.
• March/07Degree in Economy of Tourism.
• UniversityUniversità degli Studi di Messina. Italy.
• Main subjects studied: Economy, Law, Business Management, Accountancy, Tourism.
• Final Vote110/110 with Distinction.
• July/02Accounting
• School Istituto Tecnico Commerciale “A.M. JACI”, Messina. Italy.
• Main subjects studied: Economy, Business Management, Accountancy, Law.
• Final Vote100/100
Língua materna e idiomas suplementares
Italian: Native
English: Fluent (English language course and living in Ireland)
Spanish: Intermediate (Spanish language course and living in Spain)
Aptidões e competências sociais e humanas
Excellent communication and sales skills. Customer care orientations.
Responsible, organized, strong motivation and attention. Willing to learn. Good team player with friendly nature.
Aptidões e competências técnicas ou especializadas
Knowledge of air booking systems Sabre and Galileo.
Aptidões e competências em informática
Good knowledge and use of computer and Microsoft Office, especially Word, Excel and Outlook Express programs.