Descrição da Empresa
Teleperformance Portugal is part of the worldwide leading provider of outsourced CRM and contact center services, serving companies around the world, providing superior results in customer care, technical support and debt collection programs.

The Teleperformance Group operates about 83,000 computerized workstations, with more than 100,000 employees (Full-Time Equivalents) across 276 contact centers in 51 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries.
Detalhe da Função
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Teleperformance Portugal is part of the worldwide leading provider of outsourced CRM and contact center services, serving companies around the world, providing superior results in customer care, technical support and debt collection programs.
The Teleperformance Group operates about 98,000 computerized workstations, with more than 135.000 employees across 260 contact centers in 49 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries.
Our Multilingual Operations in Portugal currently employ more than 1000 experienced professionals from 32 different countries, communicating in 23 different languages.
Find us on YouTube: “Teleperformance Portugal – The Atlantic Experience”
Your Mission
We’re supporting some of the most well-known brands in the on-line travel industry from our Contact Center in Lisbon, Portugal. We help travelers to easily research, plan, book and experience their
holidays or business trips, wherever they may be.

· Help customers book flights, transfers, hotels, cars and other travel-related services;
· Provide helpful and effective service for both “in travel” and “post travel” concerns;
· Calculate costs and/or refunds due to travelers and make adjustments to bookings.
Your Profile
· Certified travel agent - Finished degree “Reiseverkehrskaufmann/-frau“;
· Native level of spoken and written German (mandatory);
· Good level of English (minimum B1);
· Good working knowledge of computers, MS Office and common internet applications;
· Excellent communication skills and interpersonal skills;
· Availability between 07h00 and 22h00, including rotating weekends.

Our Offer
· Renewable employment contract, possibility to become permanent;
· Excellent opportunity in leading multinational;
· Long-term career opportunities and job security;
· Convenient office location in the center of Lisbon;
· Refund of your initial flight;*
· Complimentary yearly flight;*
· Possibility to live in a room in a company-owned apartment in the center of Lisbon (for applicants who relocate to Lisbon);*
· Free water sports, mountain hiking and Portuguese language courses (for those interested).

*For international Applicants
Training start date: 13/05/2013.
How to Apply
Send your CV with the reference RVK-DE-SP

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Recebemos um alerta de que poderão existir pontualmente ofertas de emprego para fora de Portugal, que são fruto de fraudes e esquemas para obter dinheiro dos candidatos.
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Nunca envie informação confidencial (por exemplo cópias de documentos, morada completa, etc) ou envie qualquer dinheiro ou qualquer pagamento sob a promessa de trabalho em Portugal ou na Europa.